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      Changing a Google User's Name Or Email Address

      You can change a user’s work profile name or email address without losing any of their data.

      The user will...

      • Start receiving email sent to their new email address
      • Sign in to their account with the new address (the old email address won't work)
      • Continue to get email sent to their old address, which becomes an email alias
      • Continue to access emails, files, and data associated with the old address
      • Email sent to the new email address and the old (alias) address is delivered to the user’s same inbox

      Step1: Export Chrome Bookmarks and Passwords

      *This step needs to be done by person (the user) who is getting the Name/Email change. 

      1. In Chrome, go to More > Bookmarks > Bookmark Manager
      2. Select the Organize button (3 vertical dots at the top-right of the Bookmark Manager screen). 
      3. Select the Export bookmarks option.
      4. Specify a destination to save the bookmarks.
      5. Select Save.
      6. To export the passwords, open password-manager>settings
      7. Click Download file.

      Step 2: Change A User’s First Or Last Name and Username

      *This step is done by the Google Administrator

      1. In the Google Admin console, go to Menu >Directory>Users.
      2. In the Users list, find the user. 
      3. Point to the user and click Rename user.
        Note: You can also find the Update user at the left of the user's account page.
      4. Change the First name and/or Last name
      5. Under Primary email, enter the new username.
      6. Click Update User.
      7. Click Done.

      Step 3: Import Bookmarks and Passwords

      *This step needs to be done by person (the user) who is getting the Name/Email change.

      1. Open Chrome. Sign in with your newly renamed Google Account.
      2. Go to More > Bookmarks > Bookmark Manager 
      3. Select the Organize button at the top-right of the Bookmark Manager screen. 
      4. Select the Import bookmarks option.
      5. Specify the file saved previously.
      6. Open chrome passwords>password manager>settings
      7. Click Select file in the Import passwords.

      After you change an email address...

      • The user must now sign in to their Google Account with the new email address.
      • The user continues to receive mail sent to the old email address (it becomes an email alias).